By booking a photo session with Leeann Williams Photography, you agree to the policies outlined below.

Effective February 1, 2021

Session payment:

A $50 nonrefundable* down payment is required to book your session, and the remainder of your session fee is due by cash, check, or PayPal before your session begins. You will receive the PayPal payment link (PayPal account required) in a reminder email two days prior to your session. If you are redeeming a gift certificate, you must present it at the time of your session, otherwise you will be expected to pay another way before the session begins.

*Down payments are only refundable in the unlikely event that I can no longer perform photography services or if I have a lack of availability for sessions that need to be rescheduled due to events beyond client’s control.

Reschedule/cancellation policy:

Unexpected events happen in life more often than we’d like! I'm more than happy to accommodate reschedules due to bad weather or illness/emergency within your family. If your session is outdoors and inclement weather is in the forecast the week of your session, I will reach out to you 48 hours prior to your session to discuss options. I do not have a backup indoor location in the event of inclement weather, but I make every effort to keep days in my calendar available for rescheduling sessions. Mini sessions have built-in inclement weather dates; a down payment refund will not be issued if you are not available on the inclement weather date.

Unless there are extenuating circumstances that prevent a prompt rescheduling, rescheduled sessions (aside from mini sessions that use the inclement weather date) must be held within 30 days from the originally scheduled date. For rescheduled sessions held within 30 days of the original date, any payment toward your session that you've already made is transferable to your new session. If you don’t make an attempt to reschedule to a date within 30 days of your original date, you forfeit your down payment and must pay a new down payment to re-book. In the unlikely event that I am unable to perform photography services or cannot reschedule your session due to a lack of my own availability, any payment you've already made will be refunded in full, and you may re-book a session at any time without penalty.

Image delivery policy (effective January 1, 2023):

Your photos will be presented in an unedited gallery within one week of your session, and you will be able to choose your favorites that I will edit and deliver within 3 weeks of receiving your selections. Each session type comes with a predetermined number of photos that you can find in the booking listing and on my website: www.leeannwilliamsphoto.com.

Studio session expectations:

I understand well that all children (babies, toddlers, and big kids alike) have unique personalities and different levels of enthusiasm about being photographed. I always treat hesitant children with the utmost patience and kindness; however, I will not allow children to be destructive to studio equipment, props, or my home in general. Your session will not be refunded or rescheduled if your child participates at the session but does not smile or perform for the camera to your expectations. In rare circumstances of serious noncooperation, a reschedule date may be offered, always at my discretion.

Notice for studio clients with pet allergies:

My photo studio is located in an open room in my home. I do have a short-haired dog that will not be in my studio at the time of the session and is blocked from accessing it except in rare occasions. I make every effort to ensure the studio space is clear of any dog hair and dander, but if you or anyone in your family has a severe allergy to dogs, I recommend booking an outdoor session instead of a studio session.

Questions?

If you have any questions about these policies prior to booking your session, please reach out to me at leeannwilliamsphoto@gmail.com or 309-830-8251.